FOR BEAUTY & WELLNESS BUSINESS OWNERS
Here's how to GET MORE REVENUE From The Enquiries You're Already Getting
(Without spending on ads, hiring more staff or working late nights)
Find out where your customer journey is leaking, so more of the enquiries you already get turn into bookings.
Book My Free Revenue Recovery Call(you'll receive a 90-day plan showing exactly what to fix first)
The cost of the leaks in your customer journey
12 enquiries arrive out of hours and go cold before you reply
3 no-shows and late cancellations you never rebook
5 past clients who drift off and never rebook
TOTAL LOSS
−£3,000 /month
£36,000 a year.
Based on a £150 average service value. Put your own numbers in and the shape stays the same.
Sound familiar?
Is this you right now?
- You're getting bookings, but you know there's more to be had.
- Your premium services are harder to sell than they should be.
- Enquiries land out of hours and book elsewhere before you reply.
- You don't want to pay for ads to bring in clients who won't come back.
- Everything still runs through you, and it's wearing you down.
The usual fixes
Maybe you've tried
- Asking for reviews, but it felt awkward while competitors kept collecting them.
- Setting up a booking system, but people still message you everywhere except the link.
- Using automation tools, but they got complicated and you gave up.
- Hiring help, but managing them took more time than it saved.
- Paying for marketing, but with no clear plan you never knew if it worked.
You know there's a better way. You just haven't had time to figure out what it is.
That's what the call is for. You'll leave with a clear 90-day plan - not more to think about.
Client stories
Nurse Sarah ran her aesthetics business entirely from Instagram. Every enquiry landed in her DMs between clients, and anyone not on Instagram couldn't find her. After our 90 Day Revenue Recovery Sprint, Sarah now has a website, a Google business profile and 18 Google reviews within 2 months. Her booking process takes people from interested to booked without her touching it.
I had a very positive experience working with Jemina. She gave me confidence after the very first meeting and had a thorough understanding of what I needed to grow. Jemina worked independently with very little intervention from me, which made the whole process seamless and took the pressure off me. Lots of my clients have given me positive feedback on the website. I couldn't recommend Jemina highly enough.
WHERE IT USUALLY GOES WRONG
When I look, it usually comes down to one of three things
- An online presence that doesn't reflect the business you've built.
- Systems that don't talk to each other or weren't set up properly.
- Nothing to bring clients back, so they drift off for good.
HOW WE WORK TOGETHER
The LEAP framework
If we do decide to work together, this is how it goes.
- L
Limit your focus
We pick one goal for the next 90 days, with a number on it so we both know what good looks like. - E
Establish the plan
A clear plan with one main focus each month, starting with whatever brings in bookings fastest. - A
Assemble the assets
We build what gets you there, from clearer messaging to a new website or automations. - P
Prove the progress
We track the numbers as we go, so you can see what's working and adjust in time.
We set the goal so that even falling short leaves you clearly better off.
WHAT YOU'LL WALK AWAY WITH
Whether we work together or not, you'll leave your call with a one-page LEAP plan - a clear 90-day roadmap based on your actual numbers.
JeminaAbout me
Who am I?
Hi, I'm Jemina. After a decade in customer success, managing portfolios worth £2.5m and being measured on whether those clients stayed, I know where to look and how quickly it adds up.
The gaps themselves don't change much with the size of a business, whether it's an enquiry that sat too long, a booking journey that loses people halfway through, or a client nobody ever followed up with. What changes is who's watching for them, because a big company will have someone whose entire job is to notice, and you've got a business to run instead.
That's the part I take off you - finding the gaps, working out what they're actually worth to you, and building the systems that close them.
Client stories
Dr Susann's website was years out of date. Unclear messaging, confusing pricing, and a booking journey that lost people halfway through. As part of our 90 Day Revenue Recovery Sprint we rewrote her messaging, built a clear pricing structure and rebuilt the booking journey end to end.
Jemina has an outstanding personality. She listens calmly and has a keen sense of what is important to the client and their clientele. She has the ability to bring structure to the subject matter, enriches it with excellent ideas, and is an ideal partner for collaboration. Wholeheartedly I recommend her.
What changes
Imagine waking up every day
- New people finding you through fresh Google reviews
- Enquiries already answered while you slept
- One-off clients turning into regulars, without you chasing a single one
- Less admin, and more time on the work you enjoy
- Revenue growing from your premium services, without more staff or hours
BEFORE YOU BOOK
FAQs
The next step